Service overview
We offer two flexible modes: ‘Auto-Consolidation’ and ‘Pre-declaration Selection’, supporting your dispatch cadence. Please note that consolidation is subject to specific dimension, weight, category, and route restrictions; not all parcels can be consolidated.
Use cases
- Multi-platform shopping: Purchasing from sellers on Taobao, 1688, Pinduoduo, etc., and shipping to Guangzhou warehouse sequentially.
- Multiple daily essentials: Clothing, home items, or compliant small parcels that need consolidated transport.
- Regular buyers: Automated consolidation management for eligible parcels to minimize manual operations.
- Enterprise small procurement: Centralized warehouse management for small spare parts, office supplies, or consumables from various suppliers.
- Custom parcel grouping: Assigning specific parcels to consolidation while dispatching others via separate channels.
Process
- Enable Auto-Consolidation: Log in to the App/Mini Program, go to [Me] -> [Consolidation Service], and turn on [Auto-Consolidation]. Eligible parcels will be handled automatically.
- Pre-declaration Selection: Alternatively, select [Land Consolidation] during [Parcel Pre-declaration] to designate specific parcels.
- Inbound Inspection & Management: Upon arrival at Guangzhou warehouse, parcels undergo check-in and security inspection, then managed per consolidation rules.
- Combine, Dispatch & Track: Once any trigger condition is met, the system automatically consolidates and dispatches. Track real-time status via App/Mini Program.
Notes
- Auto-Trigger Conditions: Automatic consolidation is triggered when ANY of these are met: 72 hours since the first parcel entered warehouse, 10 total consolidated parcels, or cumulative chargeable weight reaches 10 kg. Special same-day warehouse arrival arrangements must still meet channel standards.
- Dimension & Weight Limits: Single consolidated parcel must meet: longest side ≤ 50 cm, chargeable weight ≤ 5 kg, strictly 'one parcel per waybill'.
- Item Restrictions: Fragile items and prohibited goods are not eligible. All items must comply with current customs and route requirements.
- Shipping Mode Adjustments: Adjustments must strictly distinguish between three stages: 'not arrived', 'in warehouse but not shipped', and 'dispatched'. Service scope varies by actual parcel status.
- Exemption Clarification: Special batch packing arrangements do not imply exemption from dimension, weight, or category limits for all parcels.
FAQ
What is the difference between Auto-Consolidation and Pre-declaration Selection?
Auto-Consolidation is ideal for users seeking hassle-free automated operations; Pre-declaration Selection suits those who prefer controlling dispatch rhythm per parcel. Both must strictly conform to consolidation rules.
Will all parcels automatically participate in consolidation?
No. Only parcels meeting channel rules and dimension/weight restrictions will participate. Ineligible parcels will be handled via other applicable services.
Can I keep waiting for more parcels after reaching the trigger conditions?
No. To support timely dispatch, the system automatically seals and dispatches upon reaching any trigger. Subsequent arrivals will enter the next batch.
Can consolidated parcels be switched to Air or Land Direct Mail?
It depends on the current stage. Parcels not yet in warehouse can be reselected via Pre-declaration; parcels in warehouse but not yet dispatched can be adjusted by contacting customer service; dispatched parcels cannot be modified.
How can I check consolidation progress?
Log in to KX Web App or WeChat Mini Program to view real-time status updates.